Returns & Exchanges

At Wonderland Games, we want you to be completely satisfied with your fashion finds, which is why we offer a hassle-free 30-day return policy for all unworn apparel and accessories. If your items don't fit your style or size perfectly, we are here to ensure your exchange or refund is processed smoothly.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Place the items in their original packaging with all tags attached, ensuring the garments are in their original, unworn condition.

• 3.
  Ship It Back

  Print the prepaid shipping label provided via the portal and drop off your package at any authorized courier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned items, your refund or exchange will be processed within 5-7 business days to your original payment method.